ICATS Riders Policies

  1. 001 General Safety Policy
  2. 002 Attendant Policy
  3. 003 Seat Belt Policy
  4. 004 Wait Time
  5. 004 Will Call Pick-up Window
  6. 005 Posterior Belt Policy
  7. 006 Smoking Policy
  8. 007 Passenger Behavior Policy
  9. 008 Passenger Packages Policy
  10. 009 ADA Service Animals Policy
  11. 010 ADA Stop Announcement Policy
  12. 011 No Show Policy
  13. 012 Trip Denial Policy
  14. 013 Door to Door Policy
  15. 014 Complaint Investigation Policy
  16. 015 Fare or Service Change Policy
  17. 016 Charter Policy
  18. 017 Reasonable Modifications
  19. 018 Rider Readiness